Careers at Criteria

People & Culture Business Partner (APAC)

POSITION SUMMARY:

Reporting to the VP of People and Culture, based in Los Angeles, and working as part of a global People & Culture team, the People & Culture Business Partner will partner with APAC leaders to operationalise the People and Culture strategy and initiatives for the APAC region.  With multi-sites and remote employees, you will be a key contributor to enhancing the employee experience throughout the employment lifecycle.  

The People and Culture Business Partner will be responsible for delivering Criteria’s employee onboarding, performance evaluation, culture, wellbeing, engagement, professional development, and diversity and inclusion strategies in APAC region, as well as providing generalist HR support, overseeing APAC compliance and risk management and providing legislative advice to employees and people managers.  The incumbent will also be responsible for mentoring and overseeing the APAC People and Culture Coordinator. 

REQUIRED KNOWLEDGE/SKILLS/ABILITIES: 

To be successful in this role the incumbent will demonstrate the following: 

  • Degree qualification in Human Resources or related field 
  • 5+ years’ generalist HR Experience, preferably as part of a global P&C team 
  • Superior understanding of the Fair Work Act 2009, Awards, and other relevant legislation including: Privacy, Workplace Health and Safety and Anti-Discrimination. 
  • Driven, with a strong desire to develop new initiatives and projects as part of a global team 
  • Demonstrated ability to be flexible, adaptable and resilient 
  • Excellent verbal and written communication skills, with the ability to build trusted relationships with stakeholders 
  • Professional and polished approach, with the ability to maintain a strict level of confidentiality 

RESPONSIBILITIES:

The primary responsibilities of this role include:  

People and Culture  

  • Contribute to global People Strategy, and operationalising strategy in APAC region 
  • Facilitate performance review, performance management and improvement processes, providing advice and influencing decision making to drive successful HR and business outcomes on people management issues as required  
  • Become a trusted partner to APAC senior leaders in all employee issues including providing legislative advice, best practice and risk management guidance 
  • Proactively review all processes and procedures and provide policy advice to reduce risk to Criteria APAC region. 
  • Proactively coordinate the development and communication of HR policy and procedures for APAC region in consultation with the global P&C team. 
  • Drive employee engagement initiatives including reward and recognition and other activities 
  • Champion Diversity & Inclusion initiatives 
  • Assist the P&C Coordinator to provide an outstanding orientation and onboarding experience for new employees, and a positive offboarding experience for exiting employees 
  • Assist in maintaining HR systems and supporting technologies / tools 
  • Contribute to the development and maintenance of a positive organisational culture by role modelling Criteria values and behaviours 
  • Provide reporting on key HR metrics and initiatives 
  • Provide support to employees via the Employee Assistance Program 
  • Assist with grievances, complaints and investigations 
  • Assist with salary benchmarking and remuneration reviews for APAC region 
  • Coordinate internal and external professional development opportunities and programs for Criteria APAC employees 
  • Manage all aspects of WHS management system to ensure safety of employees and compliance  
  • Manage WH&S injury and hazard investigations, Workcover claims, suitable duties plans and return to work  
  • Create key HR documentation including position descriptions, contracts and performance documentation 
  • Contribute to other HR projects and activities to support the business as required 

Payroll  

  • Work with the APAC payroll team to provide advice on payroll matters including Award classifications and compliance 
  • Check fortnightly APAC payroll to ensure compliance and accuracy  

General 

  • Provide mentoring and training to the People and Culture Coordinator to continue to enhance their skills and capabilities 
  • Keep legislative and HR trend knowledge up to date and make recommendations for changes. 
  • Undertake other reasonable tasks consistent with skills, qualifications and experience, as may be required from time to time.

Our Mission Around Diversity, Equity, and Inclusion

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences—whatever they may be—are valued, explored and appreciated.

Criteria is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process.